Job analysis and customisation

This guide is designed to help employers tailor roles to better match the skills and capabilities of candidates and employees, particularly those with disability. Its core purpose is to support inclusive recruitment and retention by breaking down job roles into specific tasks and identifying where adjustments or redesigns may be beneficial. 

The guide outlines two key practices.

1. Job analysis: a method to assess whether a role suits a candidate, identifying inherent requirements and areas where support may be needed.
2. Job customisation: also known as job carving, this involves reshaping roles – such as reallocating tasks or splitting jobs – to align with individual strengths. 

Findings highlight that these approaches benefit both employees and employers. Employees gain meaningful, tailored work environments, while employers access a broader talent pool and fill roles more effectively. 

From a policy perspective, the guide reinforces the importance of reasonable workplace adjustments and inclusive hiring practices. It encourages employers to consider adjustments during recruitment and provides links for support. By promoting flexibility and individualised role design, the guide supports organisations to meet diversity and inclusion goals while complying with workplace legislation.

The guide has an audio version.