Inclusive learning and skills-building approaches

Practice approach

Inclusive learning approaches involve designing learning environments that work for every learner.

Last updated: 20 May 2026

Overview

Inclusive learning approaches are important because they aim to make learning, including workplace learning, accessible, inclusive and equitable for all learners regardless of their age, experience or disability. It recognises that every learner is different and that those differences are expected, not a problem. Research shows that when environments are designed to reduce barriers, learners can engage in meaningful, challenging learning.1 2

Key strategies for success

By planning for difference from the outset of the training, barriers to learning are reduced and accessibility and inclusion are increased. Some strategies to support this include: 

  • presenting information in different ways such as video or audio with captions, written text, visualisations e.g. diagrams or infographics 
  • offering different ways for learners to show their understanding or be assessed, for example, through written work, oral presentations, videos, creative projects or practical demonstrations
  • being mindful of culture, language and lived experience, by using inclusive examples, plain language and avoiding stereotypes
  • supporting sensory needs, such as providing headphones, fidget tools, flexible seating or quiet spaces to reduce distractions 
  • breaking instructions into smaller steps and using checklists or visual schedules such as systematic instruction.
Tips for employment services

Be intentional in presenting information, engaging jobseekers, and assessing understanding. Inclusive learning design provides flexibility that promotes multiple ways to learn and demonstrate skills, making learning more inclusive.