Getting to know the jobseeker

Building Block

Identify the jobseeker’s strengths, needs, and preferences – their ‘conditions for success’ (including reasonable adjustments) – and match these to an employment and career plan. 

Last updated: 21 Nov 2025

Overview

The first step in finding employment is getting to know the person who wants a job. This includes understanding: 

  • what they are good at
  • what interests them
  • what environments work best
  • what supports or adjustments they may need.  

This stage is a form of personal ‘assessment’ or mapping, often called things like ‘personalised client assessment’, ‘vocational profiling’, or ‘discovery’. 

Getting to know the jobseeker also means understanding potential employers and their needs, so the best match can be made between the individual and a role. All of this information comes together in a ‘vocational profile’ that captures key details about the person. An ‘employment plan’ then captures the action steps, including which employers and jobs to target. 

While there are different evidence-based approaches to this process, they share many common elements. 

Key strategies for success

1. Building an in-depth profile of jobseeker

2. Building understanding of local employers

3. Developing a vocational profile

4. Developing an employment plan