Intellectual disability

People with intellectual disability want to work but often face significant barriers to employment. Employing people with intellectual disability requires planning and workplace adjustments but can bring many benefits to businesses and organisations.

Last updated: 18 Dec 2025

"People with intellectual disabilities around the world want inclusive and empowering job opportunities that match our skills and interests. Jobs should allow us to contribute, earn fair pay, and have our own money." 1

Self-advocate
Inclusion International
Slide 1

Overview

Intellectual disability is a lifelong condition that affects the way that a person thinks and learns, as well as how they act in different situations. Intellectual disability can cause difficulties in:

  • Communication
  • Memory – remembering facts, instructions or events
  • Understanding – grasping new ideas or concepts
  • Problem-solving
  • Self-care
  • Social and emotional skills – interacting with others and managing feelings
  • Physical coordination.2

Intellectual disability can be present at birth or be acquired before the age of 18 years. Some of the most common conditions that cause intellectual disability include:

Intellectual disability can occur with other disabilities. For example, some Autistic people may also have co-occurring intellectual disability.4

Intellectual disability and work

People with intellectual disability experience lower rates of employment compared to people with other types of disability.5 In addition, when they find work, they are less likely to work in open employment than people with other types of disability. 

The reasons for these low employment rates often create a vicious cycle: many people, including family members, employers, teachers, career advisors, and sometimes people with intellectual disability themselves do not believe that they are capable of working. Because of this, work is often not considered as a possible option, which confirms the low expectations.6 

However, this cycle can be broken. Read more about ways to do this [link to Laying foundations for work].

People with disability have a right to work in an open, inclusive and accessible workplace. For people with intellectual disability, good inclusive employment means that:

  • they are a part of the regular workforce along with people without disability
  • they are given clear information about their role
  • their employers have a good understanding of their needs
  • their co-workers are supportive and respectful
  • their role matches their skills
  • they are paid fairly on the same basis as other employees
  • they are included as part of the team in the workplace
  • they have the opportunity to move up in their job.7

Key strategies for success

People with intellectual disability can find and keep work with the right supports and planning. Factors that can help a person with intellectual disability include:

  • a connected, strong network of supporters including family, services and community members who can help to identify work opportunities
  • champions within workplaces to support and promote greater inclusion and welcome staff members with intellectual disability to the organisation
  • a creative and proactive approach to finding job opportunities
  • jobs that are flexible and suited to the person’s skills and needs.8

See Getting to know the jobseeker(Opens in a new tab/window) for more information.

A note on language: In the past, some of the words used to describe intellectual disability were not respectful. Now, the term ‘person with intellectual disability’ is the preferred term, although some people prefer ‘disabled person’.

Tips for employment services

Employing people with intellectual disability brings a number of valuable benefits to an organisation including lower employee turnover and high rates of employee retention, loyalty and reliability.9

This guide shares information on things to consider when thinking about how to best support a person with intellectual disability at work.
  • Barriers and remediation
  • Employer capability
This resource gives employers simple, practical tips to make recruitment fair and accessible. From writing clear job ads and sharing interview questions early,…
  • Employer capability
  • Employment services
This resource outlines practical ways to support employees with intellectual disability to succeed at work. It covers workplace adjustments, clear instructions…
  • Barriers and remediation
  • Employer capability
This resource offers guidance on building an inclusive workplace culture where people with intellectual disability feel valued and supported. It includes tips…
  • Barriers and remediation
  • Employer capability
Despite decades of reforms and targeted initiatives, people with intellectual disabilities continue to experience barriers to securing and sustaining…
  • Barriers and remediation
  • Outcomes and benefits