Non-visible disability

Understanding disability

Many people have a view of what disability looks like, often based on the presence of a wheelchair or other equipment, so when someone doesn't match that image, they can experience distrust or disbelief about a disability they can’t ‘see’.

Last updated: 21 May 2026

“If someone discloses to you that they have an invisible disability – educate yourself, do some research on it and create a safe and respectful space for the person to share their personal experiences with you if they feel comfortable. Ask questions rather than assuming how the person is affected, ask if there are ways you can support them, and thank them for sharing with you,” 1

Katie
University student
Slide 1

Overview

Non-visible disability is a term that can be used to describe a wide range of different disabilities that are not immediately visible to other people. Non-visible disability can be: 

  • physical, mental, neurodevelopmental, sensory or cognitive in nature
  • temporary or permanent 
  • present from birth or acquired later in life.

Non-visible disability is not visible to other people, but it has the potential to significantly impact a person’s daily life, including their employment.  

A large number – many estimates suggest 80–90% – of people with disability live with non-visible disability, including mental health challenges, musculoskeletal conditions, neurodevelopmental conditions, sensory disability, chronic pain or fatigue conditions and autoimmune diseases. 

Non-visible disability and employment 

People with non-visible disability can experience negative consequences in the workplace including stigma and discrimination from employers and non-disabled colleagues.2

There are a number of common misconceptions that make can it harder for people with non-visible disability in the workplace. This can be because a person doesn’t fit the stereotype of what a person with disability ‘looks’ like, or because the nature of their condition might fluctuate so that some days are better or worse than others. These misconceptions can lead to belief from employers and colleagues that the person is ‘faking’ disability or getting preferential treatment.3

This can lead to a reluctance to share information about non-visible disability:

  • when applying for employment or career progression, due to a perception that their disability can make them a less desirable employee than a person without disability
  • with co-workers as some people may feel that they need to disguise or mask their disability to fit in, but this can result in feelings of isolation and a lack of support
  • with employers, which means that they cannot access workplace adjustments that allow them to more fully participate in work.4 5 

When a person does share details about their non-visible disability and request workplace adjustments, this can also be viewed negatively by colleagues due to perceptions of unfairness because the disability is not visible to them.6 7

A note about language: Other common terms for non-visible disability include ‘invisible’ and ‘hidden’ disability. We have chosen to use the term ‘non-visible’ disability to avoid any suggestion that the disability is not legitimate or being deliberately concealed from others. 8

Key strategies for success

People with non-visible disability face a number of complex challenges in navigating employment. Some strategies to better support them include:

Tip for employment services

People with non-visible disability are all individuals. Every person will need different support and adjustments to get and keep a job.

The person you are working with is an expert on the supports and adjustments that will help them to do their job safely and effectively, so getting to know them is a priority.

This report summarises evidence on employment services and supports for mature-age jobseekers with acquired disability and health conditions. It outlines what…
  • CIE Evidence
  • Barriers and remediation
  • Employment services
This is an index of different types of non-visible disability, condition or chronic illness from the Hidden Disabilities Sunflower organisation.
Index
This guide provides information for people with disability about their rights and options when it comes to telling an employer about their disability. It…
  • Employer capability
  • Employment policy and ecosystem
This webpage contains information for people with disability on things to consider about disclosing their disability at work.
  • Barriers and remediation
This webpage contains information for employees on things to consider about disclosing their mental health condition at work.
  • Barriers and remediation
Workplace adjustments are administrative, environmental or procedural changes that enable people with disability to have equitable employment opportunities,…
  • Barriers and remediation
  • Employer capability
Returning to work after an injury or illness can be challenging, especially when living with an invisible disability. This guide explores some of the support…
Guide