Job analysis

Explainer

Accurate job analysis clarifies what the job really involves – the tasks, skills and workplace environment that determine whether a jobseeker is a good fit.

Last updated: 19 May 2026

"Positive job retention rates have been directly tied to the quality job analysis." 1

Slide 1

Overview

Job analysis is the process of breaking down a workplace role into its actual tasks, skills, conditions and expectations. This helps to identify where a jobseeker’s strengths align with workplace needs.  It involves looking beyond job titles to uncover what work looks like on a day-to-day basis.  

Job analysis involves systematically studying and recording the tasks, interactions and methods involved in doing a job. It helps identify the best support strategies for both the employee and the employer.2

Job analysis helps to:

Key strategies for success

Quality job analysis is directly linked to positive job retention. Some key strategies are:

  • using conversation and observation of the workplace to fully understand day-to-day tasks, workflow, and pressure points
  • documenting natural supports, including who provides instruction and feedback
  • building a picture of workplace and team culture to ensure a good fit with the jobseeker
  • using a job analysis template to document your observations and information you gather.
This guide is designed to help employers tailor roles to better match the skills and capabilities of candidates and employees, particularly those with…
  • Employer capability
  • Employment services
Tip for employment services

Job analysis is about seeing the real work, not the job title, so we can build roles around strengths, not assumptions.